Resolve technical issues faster and boost productivity by remotely accessing and controlling any employee device with the TeamViewer cross-platform remote support solution Each session utilizes RSA 2048 bit public/private key exchange, AES (256 bit) session encryption end to end, random passwords for one-time access, option 2FA, and multiple access controls Use all of the TeamViewer features including multi-monitor support, file transfer, chat, VoIP, video, customer management, setting policies, whiteboard, session recording, 24/7 access and more
Teamviewer management console license#
BYOL model requiring only a paid TeamViewer Corporate or Tensor license Works instantly behind any firewall and proxy. Monitor open Zendesk sessions from the TeamViewer Management Console.Easily switch from chat to remote session, reducing wait time and improving satisfaction.Insert session links into Zendesk tickets or chats.Create and join remote support sessions directly within Zendesk.
Here are the TOP 10 FEATURES of TeamViewer & ZenDesk Integration Once the customer goes online, he will appear in your TeamViewer service queue and you can instantly connect with a single click to his device. Simply insert the created link into the ticket and send it to your customer. With the TeamViewer integration you can easily create a remote support session directly from your ticket in Zendesk to Windows, Mac, Linux, Chrome and mobile devices. You can start a secure session with a simple click!
Teamviewer management console install#
With the TeamViewer integration for Zendesk, customers do not need to install anything. By integrating TeamViewer with Zendesk Support and/or Zendesk Chat, you’ll be able to manage all of your support tickets in one place and provide more responsive service. Zendesk offers a powerful customer service and engagement platform that scales to meet the needs of any business. The TeamViewer Remote Support Integration with Zendesk is live! This partnership enables IT departments and support desks to optimize communication with internal or external users in order to improve efficiency and increase customer satisfaction. ( Leave a comment ) TeamViewer & ZenDesk- Integration Support Success!.
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